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Sage Time

Time now : 2018-10-22 21:52:53 UTC



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Maintenance Calendar
Maintenance Information
There is no planned maintenance scheduled for today

planned-maintenance Planned Maintenance - Planned Code Release

U.S.,
( 2017-10-12 03:00:00 UTC  >> 2017-10-12 04:30:00 UTC )

Sage Time will be unavailable for a period of 1 Hour and 30 Minutes between the hours of 3:00AM to 4:30AM (UTC) for a Planned Code Release.

planned-maintenance Planned Maintenance - Scheduled Maintenence

U.S.,
( 2018-05-18 03:00:00 UTC  >> 2018-05-20 10:00:00 UTC )

This weekend Sage is conducting our regular maintenance to the application environment, while providing you with prior notification.

Sage Time could be unavailable for a period of 4 hours between 5/18/18 11:00 pm to 5/19/18 6:00 am (EST) as well as on 5/19/18 11:00 pm to 5/20/18 6:00 am (EST)

planned-maintenance Planned Maintenance - Emergency Maintenance

U.S.,
( 2017-09-19 03:00:00 UTC  >> 2017-09-19 03:30:00 UTC )

In order to ensure that recent Sage Time Application latency issues do not recur, Maintenance is proactively being performed on the Sage Time Product to ensure the continuation of normal performance.

trust-ok Available Service - Sage Time

U.S.,
( 2018-07-03 17:00:00 UTC  >> 2018-07-04 19:00:00 UTC )

Resolved - Mobile customers have synchronization problem.

trust-ok Available Service - Resolved - Sage Time Incident - Customers using US100-R or S300 clocks and using RFID badges are missing the RFID badge numbers in Sage Time

U.S.,
( 2018-05-10 14:00:00 UTC  >> 2018-05-10 19:00:00 UTC )

Resolved - Customers with RFID badges using US100-R or S300 clocks will be unable to clock in and because of this they risk not being paid accurately through Payroll. Customer Service received 26 customer calls about this incident.


trust-ok Available Service - Sage Time Outage

U.S.,
( 2018-03-02 18:27:00 UTC  >> 2018-03-02 19:35:00 UTC )

03/02/2018 @ 7:35pm UTC - The service has been recovered and is accessible.

03/02/2018 @ 6:27pm UTC - The Sage Time service is currently unavailable. Sage support engineers are currently investigating. During this time access to the service is unavailable.

trust-ok Available Service - Sage Time Latency

U.S.,
( 2018-03-15 13:00:00 UTC  >> 2018-03-20 02:00:00 UTC )

03/19/2018 - 1800 UTC - Sage's Incident Team and Kronos Engineering team have been troubleshooting reports of browser slowness while visiting the product page. A customer advisory e-mail contains the details of this issue. Further updates will be provided as they are available..

trust-ok Available Service - Sage Time Application Latency

U.S.,
( 2017-09-18 19:45:00 UTC  >> 2017-09-19 00:20:00 UTC )

07:45PM UTC: We are currently investigating a Performance latency with the Sage Time Product where logins and application features are running slowly. We apologize for any inconvenience caused.
08:15PM UTC: The cause of the Sage Time Latency issue is believed to be high SQL Server Utilization Levels. The Sage Time Team is working to resolve the issue.
12:20AM UTC: Sage Time Latency Issue resolved. We again apologize for any inconvenience.

planned-maintenance Planned Maintenance - Scheduled Maintenance

U.S.,
( 2018-03-03 04:00:00 UTC  >> 2018-03-04 08:00:00 UTC )

This weekend Sage is conducting our regular maintenance to the application environment, while providing you with prior notification.

Sage Time could be unavailable for a period of 4 hours between 3/2/18 11:00 pm to 3/3/18 3:00 am (EST) as well as on 3/3/18 11:00 pm to 3/4/18 3:00 am (EST)

planned-maintenance Planned Maintenance - Scheduled Maintenence

U.S.,
( 2018-04-21 03:00:00 UTC  >> 2018-04-22 10:00:00 UTC )

This weekend Sage is conducting our regular maintenance to the application environment, while providing you with prior notification.

Sage Time could be unavailable for a period of 4 hours between 4/20/18 11:00 pm to 4/21/18 6:00 am (EST) as well as on 4/21/18 11:00 pm to 4/22/18 6:00 am (EST)

planned-maintenance Planned Maintenance - Scheduled Maintenance

U.S.,
( 2018-09-08 03:00:00 UTC  >> 2018-09-09 07:00:00 UTC )

This weekend Sage is conducting our regular maintenance to the application environment, while providing you with prior notification.

Sage Time could be unavailable for a period of 4 hours between 9/7/18 11:00 pm to 9/8/18 3:00 am (EST) as well as on 9/8/18 11:00 pm to 9/9/2018 3:00 am (EST)

planned-maintenance Planned Maintenance - Scheduled Maintenance

U.S.,
( 2018-10-06 03:00:00 UTC  >> 2018-10-07 07:00:00 UTC )

This weekend Sage is conducting our regular maintenance to the application environment, while providing you with prior notification.

Sage Time could be unavailable for a period of 4 hours between 10/5/18 11:00 pm to 10/6/18 3:00 am (EST) as well as on 10/6/18 11:00 pm to 10/7/2018 3:00 am (EST)

planned-maintenance Planned Maintenance - Planned Maintenance

U.S.,
( 2017-10-14 03:00:00 UTC  >> 2017-10-14 06:00:00 UTC )

To continuously innovate Sage Time, Sage conducts regular maintenance to the application, while providing you with prior notification.

Sage Time will be unavailable for a period of 20 Minutes between the hours of 3:00AM to 6:00AM (UTC).

planned-maintenance Planned Maintenance - Scheduled Maintenance

U.S.,
( 2017-11-18 01:00:00 UTC  >> 2017-11-18 01:30:00 UTC )

To continuously innovate Sage Time, Sage conducts regular maintenance to the application, while providing you with prior notification.

Sage Time will be unavailable for a period of 30 Minutes between the hours of 1:00AM to 1:30am (EST).

planned-maintenance Planned Maintenance - Sage Time will be undergoing planned maintenance on January 19th at 11:00PM ET.

U.S.,
( 2018-01-20 04:00:00 UTC  >> 2018-01-20 08:00:00 UTC )

To continuously innovate Sage Time, Sage conducts regular maintenance to the application, while providing you with prior notification.

Sage Time will be unavailable for a period of 4 hours between the hours of 11:00 pm to 3:00 am (EST).

planned-maintenance Planned Maintenance - Out of Band Microsoft Patch

U.S.,
( 2018-08-25 03:00:00 UTC  >> 2018-08-26 07:00:00 UTC )

This weekend Sage is conducting an out of band patch deployment to the application environment, while providing you with prior notification.

Sage Time could be unavailable between 8/24/18 11:00 pm to 8/25/18 3:00 am (EST) as well as on 8/12/18 11:00 pm to 5/2018 6:00 am (EST)

planned-maintenance Planned Maintenance - Planned Maintenance

U.S.,
( 2017-11-29 23:00:00 UTC  >> 2017-11-30 03:00:00 UTC )

To continuously innovate Sage Time, Sage conducts regular maintenance to the application, while providing you with prior notification.

Sage Time will be unavailable for a period of 3 Hours between the hours of 11:00PM to 3:00AM (EST) on 11/29/17 for system maintenance.

planned-maintenance Planned Maintenance - Sage Time is undergoing maintenance on 19th March at 10PM ET

U.S.,
( 2018-03-20 02:00:00 UTC  >> 2018-03-20 04:00:00 UTC )

On 19th March 2018, at 10:00 PM ET, Sage Time will be unavailable while Sage performs maintenance which will help resolve the performance issues recently experienced. The expected duration of this change is 4 hours.

planned-maintenance Planned Maintenance - Sage Time undergoing maintenance on 9th May 2018 at 11:00PM ET

U.S.,
( 2018-05-10 03:00:00 UTC  >> 2018-05-10 07:00:00 UTC )

On 9th May 2018 at 11:00 PM ET , Sage Time will be unavailable while maintenance is being performed for a Planned Code Release.. The expected duration of this change is 4 hours.

planned-maintenance Planned Maintenance - Sage Time undergoing maintenance on 6th June 2018 at 11:00PM ET

U.S.,
( 2018-06-07 03:00:00 UTC  >> 2018-06-07 07:00:00 UTC )

On 6th June 2018 at 11:00 PM ET , Sage Time will be unavailable while maintenance is being performed for a Planned Code Release.. The expected duration of this change is 4 hours.

planned-maintenance Planned Maintenance - Planned Maintenance

U.S.,
( 2018-10-03 23:00:00 UTC  >> 2018-10-04 03:00:00 UTC )

To continuously innovate Sage Time, Sage conducts regular maintenance to the application, while providing you with prior notification.

Sage Time will be unavailable for a period of 3 Hours between the hours of 11:00PM to 3:00AM (EST) on 10/03/18 for system maintenance.