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Sage Gestão Contábil




trust-ok South America
trust-ok Brazil

Maintenance Calendar
Maintenance Information
There is no maintenance planned for today.

trust-ok Available Service - eSocial Service issue

Brazil,
( 2018-01-09 10:00:00 UTC  >> 2018-01-11 10:40:00 UTC )

10:30 UTC 11/01/2017: A hotfix was applied last night to solve the issue and the service is working as expected. We apologise for any inconvenience this may caused.

13:00 UTC 10/01/2017 : We are currently testing a hotfix to resolve this issue. We will deliver this to our live environment once testing has completed. We apologise for any inconvenience this may be causing.

10:00 UTC 09/01/2017 : An issue is under investigation regarding the "Serviço de comunicação com eSocial" service, a new feature of SGC Net (Brazil). The service is not handling certain errors correctly. This issue, in some cases, could make the service stop processing remains tenants in the queue, for some customers. Other functions of SGC Net are working properly. We are urgently working on a hotfix to address this issue. We apologise for any inconvenience this may cause.

trust-ok Available Service - Application Off-line

Brazil,
( 2018-05-29 21:30:00 UTC  >> 2018-05-29 23:30:00 UTC )

We are currently having an issue with our data center which makes Sage Gestão Contábil off-line. We apologize for any inconvenience.

trust-ok Available Service - Application Off-line

Brazil,
( 2018-04-09 22:20:00 UTC  >> 2018-04-10 01:15:00 UTC )

We are currently having an issue with internet access in our data center which is making Sage Gestão Contábil off-line. We apologize for any inconvenience.

planned-maintenance Planned Maintenance - Windows Patching

Brazil, U.S.,
( 2017-12-17 01:00:00 UTC  >> 2017-12-17 09:00:00 UTC )

Algar, our Data Center provider in Brasil, is going to apply Windows updates to SGC database servers ALGSAGEBRDBS06 and ALGSAGEBRDBS07.

planned-maintenance Planned Maintenance - Server Maintenance

Brazil,
( 2018-03-11 00:15:00 UTC  >> 2018-03-11 04:00:00 UTC )

Dear Customer, we are executing a maintenance in Sage Gestão Contabil's servers and the application will be offline during this period. We apologize for any inconvenience.

planned-maintenance Planned Maintenance - Server Maintenance

Brazil,
( 2018-06-09 23:30:00 UTC  >> 2018-06-10 02:30:00 UTC )

Dear Customer, we are executing a maintenance in Sage Gestão Contabil's servers and the application will be offline during this period. We apologize for any inconvenience.

planned-maintenance Planned Maintenance - Server Maintenance

Brazil,
( 2018-09-29 11:30:00 UTC  >> 2018-09-30 01:30:00 UTC )

Dear Customer, we are executing a maintenance in Sage Gestão Contabil's servers and the application will be offline during this period. We apologize for any inconvenience.