Sage Final Accounts Online

Time now : 2018-10-22 21:53:10 UTC

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trust-ok Available Service - Sage Final Accounts Online Errors importing account balances

U.K. & Ireland,
( 2017-09-08 16:04:00 UTC  >> 2017-09-08 21:34:00 UTC )

We are investigating an issue with Final Accounts Online in the UKI where Accountants cannot pull account balances from Sage One Accounts in the UKI. This issue only affects FAO Accountants connecting to Sage one Accountants UKI, other FAO connections are not impacted.

Customer Impact
Accountants attempting to pull in balances will experience the following error message – “We weren’t able to obtain the balances from Sage One Accounts”

This issue has been resolved.