Sage Construction Anywhere




trust-ok North America
trust-ok U.S.

Maintenance Calendar
Maintenance Information
There is no planned maintenance scheduled for today

planned-maintenance Planned Maintenance - Sage Construction Anywhere

U.S.,
( 2018-02-03 02:00:00 UTC  >> 2018-02-03 05:00:00 UTC )

Sage will be performing maintenance for Sage Construction Anywhere on Friday, February 2, 2018, starting at 6:00 p.m. PT.
Maintenance may take up to 3 hours to complete. While this maintenance is being performed, you will be unable to access Sage Construction Anywhere.

planned-maintenance Planned Maintenance - Sage Consreuction Anywhere

U.S.,
( 2018-01-29 19:50:00 UTC  >> 2018-01-30 19:50:00 UTC )

we are sorry....

trust-ok Available Service - Service Availability Issues

U.S.,
( 2018-09-04 12:00:00 UTC  >> 2018-09-07 08:40:00 UTC )

08:40 UTC on 07 Sep 2018
Sage's hosting vendor has restored availability fully to all impacted services.

02:00 PM UTC on 09/06/2018
While Sage's hosting vendor works to restore service to full capacity and availability, the SCA service continues to operate optimally since our last update, yesterday.

02:00 PM UTC on 09/05/2018
Sage's hosting provider reported that customers should be able to access most services. Sage's technical teams were able to verify by completing a series of workflows within SCA. Customers were beginning to report successful sign in and completing their respective workflows as normal. The engineering team is expecting a full recovery within the next 24 hours.

The root cause of this outage was identified by Sage's hosting provider as a lightning strike, taking out a major power station causing cooling at the data center to fail that led to temperature spiking, and the imminent shutdown of all services. There were no damage to the data center facility due to the orderly shutdown processes; however, mitigation steps to restart services safely and orderly was expected to take time.

09/04/2018 12:00 PM UTC
We are currently investigating availability issues with Sage's cloud hosting provider. At this time access to this service is unavailable. Sage in conjunction with the Cloud Hosting Provider are investigating and implementing any repairs.

We apologise for any inconvenience and will update this site as the situation evolves.