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Sage Business Cloud Payroll

Time now : 2018-08-16 02:20:50 UTC



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trust-ok U.K. & Ireland
trust-ok Middle East and Africa
trust-ok South Africa
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Maintenance Calendar
Maintenance Information

There is no maintenance planned for today

planned-maintenance Planned Maintenance - Planned maintenace

Africa,
( 2018-04-03 17:00:00 UTC  >> 2018-04-03 21:00:00 UTC )

Release to update the branding pages on the site.

planned-maintenance Planned Maintenance - Product update

South Africa,
( 2018-03-14 17:00:00 UTC  >> 2018-03-14 20:30:00 UTC )

We are releasing some updates to the product.
Updates include easier access navigating to the Help file for the travel reimbursement pages. ETA for downtime during scheduled changes. Chrome Extensions integration will function correctly

planned-maintenance Planned Maintenance - Scheduled maintenance

South Africa,
( 2018-04-25 17:00:00 UTC  >> 2018-04-25 20:00:00 UTC )

Scheduled maintenance to accommodate for the new VAT legislation. The site will be unavailable between 19:00 and 22:00 25th April. We apologize for any inconvenience.

planned-maintenance Planned Maintenance - Scheduled Downtime on Wednesday 11 July 2018 from 7PM to 10PM.

South Africa,
( 2018-07-11 19:00:00 UTC  >> 2018-07-11 22:00:00 UTC )

Sage Payroll will be unavailable on Wednesday 11 July 2018 from 7PM to 10PM. while we perform an application upgrade. We apologise for any inconvenience this may cause.

trust-ok Available Service - Service unavailable

Africa,
( 2017-10-06 07:04:00 UTC  >> 2017-10-06 07:45:00 UTC )

We are investigating an error where the Sage One Payroll (ZA) site is unavailable to some customers

trust-ok Available Service - Degraded service - application errors

Africa,
( 2017-10-06 12:15:00 UTC  >> 2017-10-06 13:15:00 UTC )

The application is new available and running as expected. We will continue to monitor the application.

trust-ok Available Service - Service outage

Africa,
( 2017-11-07 14:44:00 UTC  >> 2017-11-07 16:35:00 UTC )

We are investigating a network related error that is affecting the service.

trust-ok Available Service - Partial degradation


( 2017-10-31 06:00:00 UTC  >> 2017-10-31 11:00:00 UTC )

We are currently investigating the partial degradation experienced in the application.

trust-ok Available Service - Login Unavailable

U.K. & Ireland,
( 2018-01-26 11:10:00 UTC  >> 2018-01-26 15:00:00 UTC )

January 26, 2018 - 11:00 UTC
From 11:00 UTC We are investigating an issue logging into SageOne products. We apologise for the inconvenience this may cause.
From 12:46 UTC We are continuing to investigate this issue and work with our service providers. We apologise for the inconvenience this may cause.
From 13:30 UTC We are seeing intermittent success in logins; however, we are continuing to investigate this issue and work with our service providers for full resolution. We apologise for the inconvenience this may cause.
From 14:00 UTC SageID is now processing customer logins as normal. However, we are continuing to monitor the service. We apologise for any inconvenience caused.
From 14:30 UTC All services are functioning normally. However, we are continuing to monitor the service. We apologise for any inconvenience caused.

trust-ok Available Service - Pension submissions issue in the Payroll Application

U.K. & Ireland,
( 2018-07-17 09:00:00 UTC  >> 2018-07-17 15:46:00 UTC )

We were investigating an issue within the Payroll application, where customers were unable to submit their pension submissions. This has now been resolved.

planned-maintenance Planned Maintenance - Planned maintenace

South Africa,
( 2018-04-05 17:00:00 UTC  >> 2018-04-05 21:00:00 UTC )

Release to update the branding pages on the site.