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Sage Business Cloud Accounting

Time now : 2018-10-22 21:51:52 UTC


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trust-ok North America
trust-ok U.S.
trust-ok Canada
trust-ok Europe
trust-ok Germany
trust-ok U.K. & Ireland
trust-ok Spain
trust-ok France

Maintenance Calendar
Maintenance Information
There is no planned maintenance scheduled for today

planned-maintenance Planned Maintenance - Accountants Division planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2018-07-31 22:00:00 UTC  >> 2018-07-31 02:00:00 UTC )

Sage Business Cloud Accounting - Accountants Division will be unavailable from 22:00 UTC to 02:00 UTC for system maintenance.

trust-ok Available Service - Sage Business Cloud Accounting EU - Login Issues

Germany, France, Spain,
( 2018-04-12 00:30:00 UTC  >> 2018-04-12 17:21:00 UTC )

We were investigating an issue with Sage Business Cloud Accounting EU, where some customers were unable to login to the service and were receiving an error message. This issue is now resolved

trust-ok Available Service - Sage One invoice submission errors

Brazil,
( 2017-09-14 12:20:00 UTC  >> 2017-09-14 13:01:00 UTC )

We are continuing investigating an issue with Sage One Brazil customers being unable to submit invoices.

A patch has been put in place. The team is continuing to test a permanent fix.

trust-ok Available Service - Sage One Slow response Times

Brazil,
( 2017-09-22 11:15:00 UTC  >> 2017-09-22 11:56:00 UTC )

11.15 UTC 09/22/2017 We are investigating an issue with Sage One Brazil where customer are receiving slow response times.

11.56 UTC 09/22/2017 Site performance has been restored.

trust-ok Available Service - Sage One Brazil Slow Response Times

Brazil,
( 2017-09-28 19:34:00 UTC  >> 2017-09-28 20:02:00 UTC )

19.43 UTC 09/28/2107 - We are investigating an issue with Sage One Brazil where customer are receiving slow response times.

20:02 UTC 09/28/2107 - Normal service restored.

trust-ok Available Service - Sage One Brazil Errors in Invoice Operations

Brazil,
( 2017-10-20 17:55:00 UTC  >> 2017-10-21 01:30:00 UTC )

17:55 UTC 10/20/2017 - We are investigating an issue with Sage One Brazil where customer are receiving errors in invoice operations.
01:30 UTC 10/21/2017 - Service restored to a stable state.

planned-maintenance Planned Maintenance - Sage One BR planned maintenance

Brazil,
( 2017-12-19 23:59:00 UTC  >> 2017-12-20 03:00:00 UTC )

Sage One BR will be unavailable from Midnight to 03AM UTC for system maintenance

trust-ok Available Service - Sage One Accounting CA - Issue creating service or stock items

Canada,
( 2017-11-01 06:00:00 UTC  >> 2017-11-02 17:02:00 UTC )

We were investigating an issue with Sage One Accounting CA where some customers were unable to create stock or service items. This issue has now been resolved.

trust-ok Available Service - Sage One CH Unavailable

Switzerland,
( 2018-01-30 14:43:00 UTC  >> 2018-01-30 16:41:00 UTC )

Service is fully restored.

planned-maintenance Planned Maintenance - Sage One BR planned maintenance

Brazil,
( 2018-07-12 02:00:00 UTC  >> 2018-07-12 05:00:00 UTC )

Sage One BR will be unavailable from Midnight to 05AM UTC for system maintenance

planned-maintenance Planned Maintenance - Sage One EU planned maintenance

Germany, France, Spain,
( 2017-12-01 23:00:00 UTC  >> 2017-12-02 01:00:00 UTC )

Sage One EU will be unavailable from 11PM to 01AM UTC for system maintenance

planned-maintenance Planned Maintenance - Sage One EU planned maintenance

Germany, France, Spain,
( 2018-02-01 22:00:00 UTC  >> 2018-02-02 01:00:00 UTC )

Sage One EU will be unavailable from 10PM to 01AM UTC for system maintenance

planned-maintenance Planned Maintenance - Sage One EU planned maintenance

Germany, France, Spain,
( 2017-10-02 21:00:00 UTC  >> 2017-10-02 23:00:00 UTC )

Sage One EU was unavailable from 9PM to 11PM UTC for system maintenance

planned-maintenance Planned Maintenance - EU planned maintenance

Germany, France, Spain,
( 2018-04-04 21:00:00 UTC  >> 2018-04-05 00:30:00 UTC )

Sage Business Cloud Accounting EU will be unavailable from 21:00 UTC - 00:30 UTC for system maintenance.

trust-ok Available Service - Sage Business Cloud Accounting EU planned maintenance

Germany, France, Spain,
( 2018-06-05 21:00:00 UTC  >> 2018-06-05 01:00:00 UTC )

Sage Business Cloud Accounting EU will be available during 22:00 BST - 02:00 BST  and there is no downtime.

planned-maintenance Planned Maintenance - Sage One EU planned maintenance

Germany, France, Spain,
( 2018-03-06 22:00:00 UTC  >> 2018-03-07 01:00:00 UTC )

Sage One EU will be unavailable from 22:00 UTC - 01:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage Business Cloud Accounting EU planned maintenance

Germany, France, Spain,
( 2018-05-08 21:00:00 UTC  >> 2018-05-09 00:01:00 UTC )

Sage Business Cloud Accounting EU will be unavailable from 22:00 BST - 01:00 BST for system maintenance.

planned-maintenance Planned Maintenance - Sage Business Cloud Accounting EU planned maintenance postponed

Germany, France, Spain,
( 2018-08-09 21:00:00 UTC  >> 2018-08-10 01:00:00 UTC )

Sage Business Cloud Accounting EU will be available from 22:00 BST - 01:00 BST as maintenance has been postponed to a later date.

planned-maintenance Planned Maintenance - Sage Business Cloud Accounting EU planned maintenance.

Germany, France, Spain,
( 2018-10-09 21:30:00 UTC  >> 2018-10-10 01:30:00 UTC )

Sage Business Cloud Accounting EU will be unavailable from 21:30 UTC - 01:30 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One EU planned maintenance

Germany, France, Spain,
( 2017-12-12 22:00:00 UTC  >> 2017-12-13 01:00:00 UTC )

Sage One EU will be unavailable from 10PM to 01AM UTC for system maintenance

planned-maintenance Planned Maintenance - Sage One EU planned maintenance

Germany, France, Spain,
( 2017-11-13 22:00:00 UTC  >> 2017-11-14 01:00:00 UTC )

Sage One EU will be unavailable from 10PM to 01AM UTC for system maintenance

planned-maintenance Planned Maintenance - Sage Business Cloud Accounting EU planned maintenance

Germany, France, Spain,
( 2018-05-17 21:00:00 UTC  >> 2018-05-18 01:00:00 UTC )

Sage Business Cloud Accounting EU will be unavailable from 22:00 BST - 02:00 BST for system maintenance.

planned-maintenance Planned Maintenance - Sage One EU planned maintenance

Germany, France, Spain,
( 2017-10-17 21:00:00 UTC  >> 2017-10-17 23:00:00 UTC )

Sage One EU will be unavailable from 9PM to 11PM UTC for system maintenance

planned-maintenance Planned Maintenance - Sage Business Cloud Accounting EU planned maintenance.

Germany, France, Spain,
( 2018-10-17 21:00:00 UTC  >> 2018-10-17 22:00:00 UTC )

Sage Business Cloud Accounting EU will be unavailable from 21:00 UTC - 22:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage Business Cloud Accounting EU planned maintenance.

Germany, France, Spain,
( 2018-09-17 21:00:00 UTC  >> 2018-09-18 01:00:00 UTC )

Sage Business Cloud Accounting EU will be unavailable from 21:00 UTC - 01:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One EU planned maintenance

Germany, France, Spain,
(  UTC  >>  UTC )

Sage One EU will be unavailable from 10PM to 01AM UTC for system maintenance

planned-maintenance Planned Maintenance - Sage One EU planned maintenance

Germany, France, Spain,
( 2018-03-19 22:00:00 UTC  >> 2018-03-20 01:00:00 UTC )

Sage One EU will be unavailable from 22:00 UTC - 01:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One EU planned maintenance

Germany, France, Spain,
( 2017-09-19 21:00:00 UTC  >> 2017-09-19 23:00:00 UTC )

Sage One EU was unavailable from 9PM to 11PM UTC for system maintenance

planned-maintenance Planned Maintenance - Sage Business Cloud Accounting EU planned maintenance

Germany, France, Spain,
( 2018-06-20 21:00:00 UTC  >> 2018-06-21 01:00:00 UTC )

Sage Business Cloud Accounting EU will be unavailable from 22:00 BST - 01:00 BST for system maintenance.

planned-maintenance Planned Maintenance - Sage Business Cloud Accounting EU planned maintenance.

Germany, France, Spain,
( 2018-09-20 22:00:00 UTC  >> 2018-09-21 02:00:00 UTC )

Sage Business Cloud Accounting EU will be unavailable from 22:00 UTC - 02:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One EU planned maintenance

Germany, France, Spain,
( 2018-02-21 22:00:00 UTC  >> 2018-02-22 01:00:00 UTC )

Sage One EU will be unavailable from 10PM to 01AM UTC for system maintenance

planned-maintenance Planned Maintenance - Sage Business Cloud Accounting EU planned maintenance

Germany, France, Spain,
( 2018-04-23 22:00:00 UTC  >> 2018-04-24 01:00:00 UTC )

Sage Business Cloud Accounting EU will be unavailable from 22:00 BST - 01:00 BST for system maintenance.

planned-maintenance Planned Maintenance - Sage One EU planned maintenance

Germany, France, Spain,
( 2018-01-23 22:00:00 UTC  >> 2018-01-24 01:00:00 UTC )

Sage One EU will be unavailable from 10PM to 01AM UTC for system maintenance

planned-maintenance Planned Maintenance - Sage One EU planned maintenance

Germany, France, Spain,
( 2017-10-23 21:00:00 UTC  >> 2017-10-23 23:00:00 UTC )

Sage One EU was unavailable from 9PM to 11PM UTC for system maintenance

planned-maintenance Planned Maintenance - Sage Business Cloud Accounting EU planned maintenance.

Germany, France, Spain,
( 2018-09-24 21:00:00 UTC  >> 2018-09-25 01:00:00 UTC )

Sage Business Cloud Accounting EU will be unavailable from 21:00 UTC - 01:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One EU planned maintenance

Germany, France, Spain,
( 2017-11-27 22:00:00 UTC  >> 2017-11-28 01:00:00 UTC )

Sage One EU will be unavailable from 10PM to 01AM UTC for system maintenance

planned-maintenance Planned Maintenance - Sage One EU planned maintenance

Germany, France, Spain,
( 2017-10-31 22:00:00 UTC  >> 2017-11-01 01:00:00 UTC )

Sage One EU will be unavailable from 10PM to 01AM UTC for system maintenance

trust-ok Available Service - Sage Invoicing mobile application errors

U.S., U.K. & Ireland,
( 2017-09-07 01:10:00 UTC  >> 2017-09-07 14:15:00 UTC )

Some customers of the Sage Invoicing mobile app may experience a "A problem occured" error message when attempting to perform certain actions.

To resolve this issue please install the latest version of the application for your platform

Apple
https://itunes.apple.com/us/app/sage-expenses-invoices/id1079349866?mt=8

Android
https://play.google.com/store/apps/details?id=com.sageone.raven

planned-maintenance Planned Maintenance - Sage One UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2017-12-13 23:00:00 UTC  >> 2017-12-14 03:00:00 UTC )

Sage One UK will be unavailable from 11PM to 3AM UTC for system maintenance.

trust-ok Available Service - Sage One NA Applications Unavailable due to network connectivity issues

Canada, U.S.,
( 2017-10-18 20:59:00 UTC  >> 2017-10-18 21:30:00 UTC )

18/10/2017 20:59:00 UTC We are investigating an issue with Sage One NA where the web applications for Sage One NA are not loading for customers. This issue appears to be due to a network outage in one of the AWS regions.

18/10/2017 21:18:00 UTC - Services are available and stable. Continuing to monitor actively.

18/10/2017 21:30:00 UTC - Services are stable.

trust-ok Available Service - Sage One US & CA Bankfeeds connection issues

Canada, U.S.,
( 2017-10-24 18:00:00 UTC  >> 2017-10-24 21:47:00 UTC )

24/10/2017 18:00:00 UTC We are currently investigating an issue with our Bankfeeds integration for Sage One US and CA.
24/10/2017 21:47:00 UTC Issue with Bankfeeds integration for Sage One US and CA is resolved.

trust-ok Available Service - Sage One US & CA Reporting Issue

Canada, U.S.,
( 2017-11-02 18:35:00 UTC  >> 2017-11-02 19:34:00 UTC )

02/11/2017 18:35:00 UTC - We are currently investigating an issue with our Reporting for Sage One US and CA.
02/11/2017 19:34:00 UTC - Reporting Issues have been Resolved successfully.

planned-maintenance Planned Maintenance - Sage One NA planned maintenance

Canada, U.S.,
( 2017-11-01 06:00:00 UTC  >> 2017-11-01 09:00:00 UTC )

Sage One NA will be unavailable from 6AM to 9AM UTC for system maintenance

planned-maintenance Planned Maintenance - Sage One NA planned maintenance

Canada, U.S.,
( 2017-12-02 05:00:00 UTC  >> 2017-12-02 07:00:00 UTC )

Sage One NA will be unavailable from 6AM to 9AM UTC for system maintenance.

planned-maintenance Planned Maintenance - NA planned maintenance

Canada, U.S.,
( 2018-05-02 06:00:00 UTC  >> 2018-05-02 09:00:00 UTC )

Sage Business Cloud Accounting NA will be unavailable from 06:00 UTC - 09:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One NA planned maintenance

Canada, U.S.,
( 2017-10-03 06:00:00 UTC  >> 2017-10-03 09:00:00 UTC )

Sage One NA unavailable from 6AM to 9AM UTC for system maintenance

planned-maintenance Planned Maintenance - NA planned maintenance

Canada, U.S.,
( 2018-04-05 06:00:00 UTC  >> 2018-04-05 09:00:00 UTC )

Sage Business Cloud Accounting NA will be unavailable from 06:00 UTC - 09:00 UTC for system maintenance.

trust-ok Available Service - NA planned maintenance

Canada, U.S.,
( 2018-06-06 06:00:00 UTC  >> 2018-06-06 09:00:00 UTC )

Sage Business Cloud Accounting NA will be available from 06:00 UTC - 09:00 UTC and there will be no Downtime.












planned-maintenance Planned Maintenance - NA planned maintenance postponed.

Canada, U.S.,
( 2018-08-10 06:00:00 UTC  >> 2018-08-10 09:00:00 UTC )

Sage Business Cloud Accounting NA will be available from 06:00 UTC - 09:00 UTC as maintenance has been postponed to a later date.

planned-maintenance Planned Maintenance - Sage One NA planned maintenance

Canada, U.S.,
( 2018-03-09 07:00:00 UTC  >> 2018-03-09 10:00:00 UTC )

Sage One NA will be unavailable from 07:00 UTC - 10:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - NA planned maintenance

Canada, U.S.,
( 2018-05-09 06:00:00 UTC  >> 2018-05-09 09:00:00 UTC )

Sage Business Cloud Accounting NA will be unavailable from 06:00 UTC - 09:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage Business Cloud Accounting NA planned maintenance.

Canada, U.S.,
( 2018-10-10 06:00:00 UTC  >> 2018-10-10 09:00:00 UTC )

Sage Business Cloud Accounting NA will be unavailable from 06:00 UTC - 09:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One NA planned maintenance

Canada, U.S.,
( 2017-12-13 06:00:00 UTC  >> 2017-12-13 09:00:00 UTC )

Sage One NA will be unavailable from 6AM to 9AM UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One NA planned maintenance

Canada, U.S.,
( 2018-02-14 07:00:00 UTC  >> 2018-02-14 10:00:00 UTC )

Sage One NA will be unavailable from 7AM to 10AM UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One NA planned maintenance

Canada, U.S.,
( 2017-11-14 07:00:00 UTC  >> 2017-11-14 10:00:00 UTC )

Sage One NA will be unavailable from 7AM to 10AM UTC for system maintenance

planned-maintenance Planned Maintenance - Sage One NA planned maintenance

Canada, U.S.,
( 2017-11-16 06:00:00 UTC  >> 2017-11-16 09:00:00 UTC )

Sage One NA will be unavailable from 6AM to 9AM UTC for system maintenance.

planned-maintenance Planned Maintenance - NA planned maintenance

Canada, U.S.,
( 2018-05-18 06:00:00 UTC  >> 2018-05-18 09:00:00 UTC )

Sage Business Cloud Accounting NA will be unavailable from 06:00 UTC - 09:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage Business Cloud Accounting NA planned maintenance.

Canada, U.S.,
( 2018-10-18 06:00:00 UTC  >> 2018-10-18 07:00:00 UTC )

Sage Business Cloud Accounting NA will be unavailable from 06:00 UTC - 07:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One NA planned maintenance

Canada, U.S.,
( 2017-10-18 06:00:00 UTC  >> 2017-10-18 09:00:00 UTC )

Sage One NA will be unavailable from 6AM to 9AM UTC for system maintenance

planned-maintenance Planned Maintenance - NA planned maintenance for Sage Business Cloud Accounting

Canada, U.S.,
( 2018-09-18 06:00:00 UTC  >> 2018-09-18 09:00:00 UTC )

Sage Business Cloud Accounting NA will be unavailable from 06:00 UTC - 09:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - NA planned maintenance

Canada, U.S.,
( 2018-04-20 06:00:00 UTC  >> 2018-04-20 09:00:00 UTC )

Sage Business Cloud Accounting NA will be unavailable from 06:00 UTC - 09:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One NA planned maintenance

Canada, U.S.,
( 2018-03-20 07:00:00 UTC  >> 2018-03-20 10:00:00 UTC )

Sage One NA will be unavailable from 07:00 UTC - 10:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One NA planned maintenance

Canada, U.S.,
( 2017-09-20 06:00:00 UTC  >> 2017-09-20 09:00:00 UTC )

Sage One NA unavailable from 6AM to 9AM UTC for system maintenance

planned-maintenance Planned Maintenance - NA planned maintenance for Sage Business Cloud Accounting

Canada, U.S.,
( 2018-08-22 06:00:00 UTC  >> 2018-08-22 09:00:00 UTC )

Sage Business Cloud Accounting NA will be unavailable from 06:00 UTC - 09:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage Business Cloud Accounting NA planned maintenance.

Canada, U.S.,
( 2018-09-21 04:00:00 UTC  >> 2018-09-21 08:00:00 UTC )

Sage Business Cloud Accounting NA will be unavailable from 04:00 UTC - 08:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - NA planned maintenance

Canada, U.S.,
( 2018-04-25 06:00:00 UTC  >> 2018-04-25 09:00:00 UTC )

Sage Business Cloud Accounting NA will be unavailable from 06:00 UTC - 09:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One NA planned maintenance

Canada, U.S.,
( 2017-10-24 06:00:00 UTC  >> 2017-10-24 09:00:00 UTC )

Sage One NA will be unavailable from 6AM to 9AM UTC for system maintenance

planned-maintenance Planned Maintenance - Sage Business Cloud Accounting NA planned maintenance.

Canada, U.S.,
( 2018-09-25 06:00:00 UTC  >> 2018-09-25 09:00:00 UTC )

Sage Business Cloud Accounting NA will be unavailable from 06:00 UTC - 09:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One NA planned maintenance

Canada, U.S.,
( 2017-12-27 05:00:00 UTC  >> 2017-12-27 07:00:00 UTC )

Sage One NA will be unavailable from 5AM to 7AM UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One NA planned maintenance

Canada, U.S.,
( 2017-11-28 06:00:00 UTC  >> 2017-11-28 09:00:00 UTC )

Sage One NA will be unavailable from 6AM to 9AM UTC for system maintenance.

trust-ok Available Service - Sage One Portugal Unavailable

Portugal ,
( 2017-10-04 15:44:00 UTC  >> 2017-10-04 15:51:00 UTC )

The Sage One Portugal application was unavailable for several minutes and customers would have seen slow performance and a screen recommending to try the connection again.

This is now resolved.

planned-maintenance Planned Maintenance - Maintenance Notification - SageID Authentication

U.K. & Ireland, Germany, France, Spain,
( 2018-05-05 02:00:00 UTC  >> 2018-05-05 03:00:00 UTC )

To continue to offer the best services to you, our customers, we will be performing essential maintenance to our SageID service. This is the service that provides login access to your Sage online products. The actual work will take place between the hours of 02:00 and 03:00 BST 5th May, and may cause disruption for you, when logging into your products for a few minutes during this period. We apologise for any inconvenience caused.

trust-ok Available Service - SageOne Login Problems.

Canada, U.S.,
( 2018-03-01 21:22:00 UTC  >> 2018-03-01 21:58:00 UTC )

March 01, 2018 - 21:22 UTC : We are investigating an issue logging into SageOne products. We apologize for the inconvenience this may cause.
March 01, 2018 - 21:58 UTC : All services are functioning normally and we are continuing to monitor the services. We apologize for any inconvenience caused.

trust-ok Available Service - Sage Business Cloud Accounting Login Problems.

U.K. & Ireland, Germany, France, Spain,
( 2018-10-18 16:43:00 UTC  >> 2018-10-18 17:13:00 UTC )

October 18, 2018 - 16:43 UTC : We are investigating an issue logging into Sage Business Cloud Accounting products. We apologize for the inconvenience this may cause.
October 18, 2018 - 17:08 UTC : Some customers will experience a problem when logging in to products or changing passwords via SageID. Those customers with existing sessions will be able to work as normal.
October 18, 2018 - 17:13 UTC : All services are functioning normally and we are continuing to monitor the services. We apologize for any inconvenience caused.

trust-ok Available Service - SageOne Login Problems.

Brazil, Switzerland, Portugal , U.K. & Ireland, Germany, France, Spain,
( 2018-01-26 11:00:00 UTC  >> 2018-01-26 15:00:00 UTC )

January 26, 2018 - 11:00 UTC
From 11:00 UTC We are investigating an issue logging into SageOne products. We apologise for the inconvenience this may cause.
From 12:46 UTC We are continuing to investigate this issue and work with our service providers. We apologise for the inconvenience this may cause.
From 13:30 UTC We are seeing intermittent success in logins; however, we are continuing to investigate this issue and work with our service providers for full resolution. We apologise for the inconvenience this may cause.
From 14:00 UTC SageID is now processing customer logins as normal. However, we are continuing to monitor the service. We apologise for any inconvenience caused.
From 14:30 UTC All services are functioning normally. However, we are continuing to monitor the service. We apologise for any inconvenience caused.

planned-maintenance Planned Maintenance - UK & AD planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2018-09-06 22:00:00 UTC  >> 2018-09-06 23:00:00 UTC )

Sage Business Cloud Accounting UK and Accountant Edition will be unavailable from 22:00 UTC to 23:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - UK & AD planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2018-08-21 22:00:00 UTC  >> 2018-08-22 01:00:00 UTC )

Sage Business Cloud Accounting UK and Accountant Edition will be unavailable from 22:00 UTC to 01:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2018-07-24 22:00:00 UTC  >> 2018-07-25 02:00:00 UTC )

Sage Business Cloud Accounting UK and Accountant Edition will be unavailable from 22:00 UTC to 02:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2017-11-01 23:00:00 UTC  >> 2017-11-02 03:00:00 UTC )

Sage One UK will be unavailable from 11PM to 3AM UTC for system maintenance

planned-maintenance Planned Maintenance - UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2018-05-03 22:00:00 UTC  >> 2018-05-04 02:00:00 UTC )

Sage Business Cloud Accounting UK will be unavailable from 22:00 UTC to 02:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2017-10-03 22:00:00 UTC  >> 2017-10-03 02:00:00 UTC )

Sage One UK unavailable from 10PM to 2AM UTC for system maintenance

planned-maintenance Planned Maintenance - UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2018-10-04 22:00:00 UTC  >> 2018-10-05 03:00:00 UTC )

Sage Business Cloud Accounting UK will be unavailable from 22:00 UTC to 03:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2018-04-05 23:00:00 UTC  >> 2018-04-06 03:00:00 UTC )

Sage One UK will be unavailable from 23:00 UTC to 03:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2018-06-08 00:00:00 UTC  >> 2018-06-08 04:00:00 UTC )

Sage Business Cloud Accounting UK will be unavailable from 00:00 UTC to 04:00 AM UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2018-03-07 23:00:00 UTC  >> 2018-03-08 03:00:00 UTC )

Sage One UK will be unavailable from 23:00 UTC to 03:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2017-11-07 23:00:00 UTC  >> 2017-11-08 03:00:00 UTC )

Sage One UK will be unavailable from 11PM to 3AM UTC for system maintenance

planned-maintenance Planned Maintenance - Sage One UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2017-12-09 00:05:00 UTC  >> 2017-12-09 04:00:00 UTC )

Sage One UK will be unavailable from 00:05PM to 4AM UTC for system maintenance

planned-maintenance Planned Maintenance - Sage One UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2018-04-09 22:00:00 UTC  >> 2018-04-10 03:00:00 UTC )

Sage One UK will be unavailable from 22:00 UTC to 02:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2018-02-09 23:00:00 UTC  >> 2018-02-10 03:00:00 UTC )

Sage One UK will be unavailable from 11:00PM to 3:00AM UTC for system maintenance.

planned-maintenance Planned Maintenance - UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2018-05-09 22:00:00 UTC  >> 2018-05-10 02:00:00 UTC )

Sage Business Cloud Accounting UK will be unavailable from 22:00 UTC to 02:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage Business Cloud Accounting UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2018-10-10 22:00:00 UTC  >> 2018-10-11 02:00:00 UTC )

Sage Business Cloud Accounting UK will be unavailable from 22:00 UTC to 02:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2017-12-14 23:00:00 UTC  >> 2017-12-15 03:00:00 UTC )

Sage One UK will be unavailable from 11PM to 3AM UTC for system maintenance

planned-maintenance Planned Maintenance - UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2018-08-13 22:00:00 UTC  >> 2018-08-14 03:00:00 UTC )

Sage Business Cloud Accounting UK will be unavailable from 22:00 UTC to 03:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2018-01-13 23:00:00 UTC  >> 2018-01-14 02:41:00 UTC )

Sage One UK will be unavailable from 11PM to 5AM UTC for system maintenance

planned-maintenance Planned Maintenance - Sage One UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2017-11-14 23:00:00 UTC  >> 2017-11-15 03:00:00 UTC )

Sage One UK will be unavailable from 11PM to 3AM UTC for system maintenance

planned-maintenance Planned Maintenance - Sage One UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2017-11-17 23:00:00 UTC  >> 2017-11-18 03:00:00 UTC )

Sage One UK will be unavailable from 11PM to 3AM UTC for system maintenance

planned-maintenance Planned Maintenance - Sage Business Cloud Accounting UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2018-10-17 22:00:00 UTC  >> 2018-10-17 23:00:00 UTC )

Sage Business Cloud Accounting UK will be unavailable from 22:00 UTC to 23:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2017-10-18 22:00:00 UTC  >> 2017-10-18 02:00:00 UTC )

Sage One UK unavailable from 10PM to 2AM UTC for system maintenance

planned-maintenance Planned Maintenance - UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2018-09-19 22:00:00 UTC  >> 2018-09-20 02:00:00 UTC )

Sage Business Cloud Accounting UK will be unavailable from 22:00 UTC to 02:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2017-09-20 22:00:00 UTC  >> 2017-09-21 02:00:00 UTC )

Sage One UK unavailable from 10PM to 2AM UTC for system maintenance

planned-maintenance Planned Maintenance - UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2018-06-21 22:00:00 UTC  >> 2018-06-22 02:00:00 UTC )

Sage Business Cloud Accounting UK will be unavailable from 22:00 UTC to 02:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2018-03-21 23:00:00 UTC  >> 2018-03-22 03:00:00 UTC )

Sage One UK will be unavailable from 23:00 UTC to 03:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2018-02-22 23:00:00 UTC  >> 2018-02-23 05:00:00 UTC )

Sage One UK will be unavailable from 11:00PM to 5:00AM UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2017-10-24 22:00:00 UTC  >> 2017-10-25 02:00:00 UTC )

Sage One UK unavailable from 10PM to 2AM UTC for system maintenance

planned-maintenance Planned Maintenance - Sage Business Cloud Accounting UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2018-09-25 22:00:00 UTC  >> 2018-09-26 02:00:00 UTC )

Sage Business Cloud Accounting UK will be unavailable from 22:00 UTC to 02:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2018-04-26 22:00:00 UTC  >> 2018-04-27 02:00:00 UTC )

Sage Business Cloud Accounting UK will be unavailable from 22:00 UTC to 02:00 UTC for system maintenance.

planned-maintenance Planned Maintenance - Sage One UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2017-11-28 23:00:00 UTC  >> 2017-11-29 03:00:00 UTC )

Sage One UK will be unavailable from 11PM to 3AM UTC for system maintenance

planned-maintenance Planned Maintenance - Sage One UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2018-02-01 00:30:00 UTC  >> 2018-02-01 03:30:00 UTC )

Sage One UK will be unavailable from 12:30AM to 3:30AM UTC for system maintenance

planned-maintenance Planned Maintenance - UK planned maintenance

U.K. & Ireland, U.K. & Ireland,
( 2018-05-31 23:15:00 UTC  >> 2018-05-31 23:45:00 UTC )

Sage Business Cloud Accounting UK will be unavailable from 23:15 UTC to 23:45 UTC for system maintenance.

trust-ok Available Service - Sage One Payroll HMRC Gateway Submissions Issue

U.K. & Ireland,
( 2018-01-04 10:40:00 UTC  >> 2018-01-05 00:55:00 UTC )

The HMRC Gateway was experiencing issues with submissions. They have now resolved their issue.

trust-ok Available Service - Sage Business Cloud Accounting UKI - Sage Pay Integration is unavailable

U.K. & Ireland,
( 2018-09-26 08:18:00 UTC  >> 2018-09-26 08:35:00 UTC )

We were investigating an issue with the Sage Pay integration within the Sage Business Cloud Accounting UKI service. Customers may have been seeing errors when trying to make payments within the system. This is now resolved.

trust-ok Available Service - Sage One UKI Service Unavailable

U.K. & Ireland,
( 2018-01-29 12:05:00 UTC  >> 2018-01-29 12:33:00 UTC )

14:20 UTC - The Sage One UKI service has continued to perform as expected. We apologise for any inconvenience or impact that this interruption to service caused.
12:33 UTC - We have identified the issue affecting the Sage One UKI application and the service should now be operating as normal.
12:05 UTC - We are investigating an issue with the Sage One UKI application which is displaying "Website Under Heavy Load" messages. We apologise for any inconvenience caused and we are working to return the availability of the service.

trust-ok Available Service - Sage One Service Unavailable

U.K. & Ireland,
( 2018-01-31 12:50:00 UTC  >> 2018-02-01 08:30:00 UTC )

08:30 UTC (1/2/2018) - We have restored normal service to all Sage One UKI applications. If you can still see our maintenance message, you will need to clear your browser history including the cache and retry. Thank you.
18.15 UTC - The Sage One UKI application continues to operate as normal. All reports, including Trial Balance, Nominal Activity & VAT Returns have been returned to service and are available to use. We will continue to update this site and keep you informed.
16.15 UTC - We have restored normal access to the Sage One UKI application. However, the following reports, Trial Balance, Nominal Activity & VAT Returns remain unavailable until after 18:00 UTC. We will continue to update this site and keep you informed.
15.10 UTC - We are continuing to work hard to return the Sage One UKI applications to service. We will continue to update this site and keep you informed.
14.40 UTC - We continue to investigate the issue affecting the Sage One UKI applications. We will provide a further update as soon as possible.
12.50 UTC - We are currently investigating an issue with the Sage One UKI applications. We apologise for any inconvenience this may cause.

trust-ok Available Service - Sage One Payroll HMRC Gateway Submissions Issue

U.K. & Ireland,
( 2017-11-02 10:00:00 UTC  >> 2017-11-02 11:31:00 UTC )

The HMRC Gateway was experiencing issues with RTI submissions. This issue is now resolved.

trust-ok Available Service - Sage One UKI Accounting Invoice Style Issues

U.K. & Ireland,
( 2017-10-04 09:30:00 UTC  >> 2017-10-04 10:30:00 UTC )

Some customers of the Sage One UKI Accounting application saw style issues on their invoice previews. This issue has now been resolved and all invoices are displaying correctly.

trust-ok Available Service - Sage One UKI Degraded Performance

U.K. & Ireland,
( 2018-01-09 11:30:00 UTC  >> 2018-01-16 08:00:00 UTC )

16/01/2018 - The VAT Return functionality has been returned to service and is now open for use. We do apologise for the limited service we have provided over the last few days and any inconvenience this may have caused.

trust-ok Available Service - Sage One UKI Accounting Login Issues

U.K. & Ireland,
( 2018-02-27 09:05:00 UTC  >> 2018-02-27 11:29:00 UTC )

Some customers of the Sage One UKI Accounting application were experiencing an error logging in to the application. This issue is now resolved.

trust-ok Available Service - Delay in transactions from HSBC

U.K. & Ireland,
( 2017-09-22 17:00:00 UTC  >> 2017-09-27 09:27:00 UTC )

22/09/2017 17:00 BST - We are aware of an issue with between our bank feeds provider and HSBC. They are working on resolving the issue. All other bank feeds are working as expected, and the Sage One services are fully operational.

trust-ok Available Service - Bank Feed integration Issue

U.K. & Ireland,
( 2017-11-16 10:50:00 UTC  >> 2017-11-16 12:40:00 UTC )

16/11/2017 10:30 GMT - We are currently investigating an issue with our Bankfeeds integration for Sage One UKI
16/11/2017 12:40 GMT - This Bankfeeds integration for Sage One UKI issue has been resolved

trust-ok Available Service - Bank Feeds Issue

U.S., U.K. & Ireland,
( 2018-01-22 09:04:00 UTC  >> 2018-01-22 20:49:00 UTC )

We were investigating an issue with our bank feeds provider. This issue is now resolved

trust-ok Available Service - Bank Feed integration Issue

Canada, U.S., U.K. & Ireland,
( 2018-02-22 09:34:00 UTC  >> 2018-02-22 11:04:00 UTC )

22/02/2018 14:34 GMT - We are currently investigating an issue with our Bankfeeds integration for Sage One UKI, US, and CA.
22/02/2018 16:04 GMT - This Bankfeeds integration for Sage One UKI issue has been resolved.