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Financials (Formerly Sage Live)

Time now : 2018-02-22 02:33:06 UTC

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Maintenance Calendar
Maintenance Information

We have no maintenance planned for today.

trust-ok Available Service - Sage Live service disruption - SalesForce platform issue


( 2017-07-22 05:44:00 UTC  >> 2017-07-22 08:16:00 UTC )

On the 22nd July 2017, between the times of 05.44 UTC & 08.16 UTC, the SalesForce platform suffered a service disruption that affected customers logging into their Sage Live product. This impacted all customers who were hosted on the EU11 instance. Sage is working with SalesForce to understand the root cause and to mitigate any repeat of this issue. We apologise for any inconvenience this may have caused.

trust-ok Available Service - Sage Live service disruption - SalesForce platform issue


( 2018-01-23 16:00:00 UTC  >> 2018-01-23 21:30:00 UTC )

23rd January 2018, The SalesForce platform is suffering a service disruption that affects 1 customer on the NA3 instance logging into their Financials product. Sage is working with SalesForce to understand the issue.

planned-maintenance Planned Maintenance - Salesforce EU5 Maintenance


( 2017-12-02 22:00:00 UTC  >> 2017-12-03 00:30:00 UTC )

On Saturday, December 2nd from 22:00 to 00:30 UTC the Salesforce Instance EU5 will be in read only mode due to system maintenance.
During this time customers may be unable to create or update any information. We apologize in advance for any inconvenience.

for more information please check the link below;

https://status.salesforce.com/status/maintenances/24528

planned-maintenance Planned Maintenance - Salesforce EU6 Maintenance


( 2017-12-05 22:00:00 UTC  >> 2017-12-05 23:00:00 UTC )

On Tuesday, December 5th from 22:00 to 23:00 UTC the Salesforce Instance EU6 will be in read only mode due to system maintenance.
During this time customers may be unable to create or update any information. We apologize in advance for any inconvenience.

for more information please check the link below;
https://status.salesforce.com/status/maintenances/26142

planned-maintenance Planned Maintenance - SalesForce Spring '18 Major Release


( 2018-02-03 03:00:00 UTC  >> 2018-02-03 03:01:00 UTC )

Impacted Instances: EU11
Impacted Services: Core Service
Type: Release
Availability: This instance will not be available during this maintenance window.

planned-maintenance Planned Maintenance - SalesForce Financial Services Cloud - Spring '18 Major Release (R2)


( 2018-02-10 22:00:00 UTC  >> 2018-02-10 22:05:00 UTC )

Impacted Instances: EU7
Type: Release
Availability: This instance will be available during this maintenance window.
Additional Information: This release is specific to Financial Services Cloud customers.

planned-maintenance Planned Maintenance - SalesForce Summer '18 Major Release


( 2018-06-08 22:00:00 UTC  >> 2018-06-08 22:05:00 UTC )

Impacted Instances: EU7
Impacted Services: Core Service
Type: Release
Availability: This instance will not be available during this maintenance window.

planned-maintenance Planned Maintenance - SalesForce Summer '18 Major Release


( 2018-06-09 19:00:00 UTC  >> 2018-06-09 19:05:00 UTC )

Impacted Instances: AP5
Impacted Services: Core Service
Type: Release
Availability: This instance will not be available during this maintenance window.

planned-maintenance Planned Maintenance - SalesForce Summer '18 Major Release


( 2018-06-09 00:01:00 UTC  >> 2018-06-09 00:05:00 UTC )

Impacted Instances: EU1,EU4,EU6,EU8,EU9,EU10
Impacted Services: Core Service
Type: Release
Availability: This instance will not be available during this maintenance window.

planned-maintenance Planned Maintenance - SalesForce Winter '19 Major Release


( 2018-10-12 22:00:00 UTC  >> 2018-10-12 22:05:00 UTC )

Impacted Instances: EU7
Impacted Services: Core Service
Type: Release
Availability: This instance will not be available during this maintenance window.

planned-maintenance Planned Maintenance - SalesForce Winter '19 Major Release


( 2018-10-13 20:00:00 UTC  >> 2018-10-13 20:05:00 UTC )

Impacted Instances: AP5
Impacted Services: Core Service
Type: Release
Availability: This instance will not be available during this maintenance window.

planned-maintenance Planned Maintenance - SalesForce Winter '19 Major Release


( 2018-10-13 00:01:00 UTC  >> 2018-10-13 00:05:00 UTC )

Impacted Instances: EU1,EU4,EU6,EU8,EU9,EU10
Impacted Services: Core Service
Type: Release
Availability: This instance will not be available during this maintenance window.

planned-maintenance Planned Maintenance - SalesForce Continuous Site Switching program.


( 2018-03-03 15:00:00 UTC  >> 2018-03-03 16:00:00 UTC )

Affected instances: CS115,CS116,AP9

planned-maintenance Planned Maintenance - SalesForce Spring '18 Major Release: EU1,EU4,EU6,EU8,EU9,EU10,EU12


( 2018-02-10 00:01:00 UTC  >> 2018-02-10 00:05:00 UTC )

Affected instances: EU1,EU4,EU6,EU8,EU9,EU10,EU12

planned-maintenance Planned Maintenance - SalesForce Continuous Site Switching program


( 2018-03-04 03:00:00 UTC  >> 2018-03-04 09:00:00 UTC )

Affected instances: CS98,CS99,NA99

planned-maintenance Planned Maintenance - SalesForce Continuous Site Switching program


( 2018-03-18 02:00:00 UTC  >> 2018-03-18 05:00:00 UTC )

Affected instances: CS14,CS17,CS8,CS18,CS65,CS64

planned-maintenance Planned Maintenance - Spring '18 Major Release: NA3,NA40,NA54


( 2018-02-10 04:00:00 UTC  >> 2018-02-10 04:05:00 UTC )

Affected instances: NA3,NA40,NA54

planned-maintenance Planned Maintenance - SalesForce Continuous Site Switching program


( 2018-04-08 02:00:00 UTC  >> 2018-04-08 06:00:00 UTC )

Affected instances: CS67,CS15,CS16

planned-maintenance Planned Maintenance - Financial Services Cloud - Spring '18 Major Release (R2): NA3,NA40,NA54


( 2018-02-10 04:30:00 UTC  >> 2018-02-10 08:30:00 UTC )

Affected instances: NA3,NA40,NA54

planned-maintenance Planned Maintenance - SalesForce Continuous Site Switching program


( 2018-04-22 02:00:00 UTC  >> 2018-04-22 10:00:00 UTC )

Affected Instances: NA33,CS66,NA39,NA45,NA34,NA7,NA40,NA51,NA52

planned-maintenance Planned Maintenance - Spring '18 Major Release: AP5


( 2018-02-10 19:00:00 UTC  >> 2018-02-10 19:05:00 UTC )

Spring '18 Major Release: AP5

planned-maintenance Planned Maintenance - Spring '18 Major Release: NA33,NA59,NA67,NA73


( 2018-02-10 05:00:00 UTC  >> 2018-02-10 05:05:00 UTC )

Spring '18 Major Release: NA33,NA59,NA67,NA73

planned-maintenance Planned Maintenance - Financial Services Cloud - Spring '18 Major Release (R2): NA33,NA59,NA67,NA73


( 2018-02-10 05:30:00 UTC  >> 2018-02-10 09:30:00 UTC )

Financial Services Cloud - Spring '18 Major Release (R2): NA33,NA59,NA67,NA73

planned-maintenance Planned Maintenance - Spring '18 Major Release: NA24,NA30,NA37,NA40,NA47,NA48,NA76,NA77


( 2018-02-10 06:00:00 UTC  >> 2018-02-10 06:05:00 UTC )

Spring '18 Major Release: NA24,NA30,NA37,NA40,NA47,NA48,NA76,NA77

planned-maintenance Planned Maintenance - Financial Services Cloud - Spring '18 Major Release (R2): NA24,NA30,NA37,NA40,NA47,NA48,NA76,NA77


( 2018-02-10 06:30:00 UTC  >> 2018-02-10 10:30:00 UTC )

Financial Services Cloud - Spring '18 Major Release (R2): NA24,NA30,NA37,NA40,NA47,NA48,NA76,NA77

planned-maintenance Planned Maintenance - Spring '18 Major Release: NA34,NA35,NA46,NA49,NA52,NA58,NA60,NA68,NA88


( 2018-02-10 07:00:00 UTC  >> 2018-02-10 07:05:00 UTC )

Spring '18 Major Release: NA34,NA35,NA46,NA49,NA52,NA58,NA60,NA68,NA88

planned-maintenance Planned Maintenance - Financial Services Cloud - Spring '18 Major Release (R2): NA34,NA35,NA46,NA49,NA52,NA58,NA60,NA68,NA88


( 2018-02-10 07:30:00 UTC  >> 2018-02-10 09:30:00 UTC )

Financial Services Cloud - Spring '18 Major Release (R2): NA34,NA35,NA46,NA49,NA52,NA58,NA60,NA68,NA88

planned-maintenance Planned Maintenance - Financial Services Cloud - Spring '18 Major Release (R2): AP5


( 2018-02-10 19:30:00 UTC  >> 2018-02-10 23:00:00 UTC )

Financial Services Cloud - Spring '18 Major Release (R2): AP5

planned-maintenance Planned Maintenance - SalesForce Continuous Site Switching program


( 2018-05-06 02:00:00 UTC  >> 2018-05-06 10:00:00 UTC )

Affected Instances: NA73,NA32,NA8,NA38,NA37,NA48,NA76,NA43,NA77,NA87,NA86

planned-maintenance Planned Maintenance - SalesForce Continuous Site Switching program


( 2018-05-20 02:00:00 UTC  >> 2018-05-20 10:00:00 UTC )

Affected Instances: NA65,NA66,NA54,NA55,,NA35,NA47,NA42,NA63,NA69,NA72

planned-maintenance Planned Maintenance - SalesForce Continuous Site Switching program


( 2018-06-03 02:00:00 UTC  >> 2018-06-03 10:00:00 UTC )

Affected Instances: NA49,NA62,NA53,NA68,NA67,NA46,NA56,NA59,NA88

planned-maintenance Planned Maintenance - SalesForce Continuous Site Switching program


( 2018-07-07 02:00:00 UTC  >> 2018-07-07 10:00:00 UTC )

Affected Instances: NA60,NA61,NA79,NA74,NA78

planned-maintenance Planned Maintenance - SalesForce Continuous Site Switching program


( 2018-07-08 02:00:00 UTC  >> 2018-07-08 08:00:00 UTC )

Affected Instances: CS60,CS61,CS62,CS63,NA64,NA50,NA57,NA58